Frequently Asked Questions

Welcome to the Fybrox FAQ section. Below you'll find answers to our most commonly asked questions about shipping, orders, returns, and more.

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Q1: Where do you ship from and to?  
A: We ship from our fulfillment centers within the United States. Currently, we offer shipping across the U.S. only.

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Q2: How long does shipping take?  
A:  
- Processing Time: 1–3 business days  
- Transit Time: 7–12 business days  
- Shipping Method: Standard Free Shipping  
- Cost: Free

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Q3: How can I track my order?  
A: Once your order is shipped, you will receive a confirmation email with your tracking number. Use that link to track your package in real time.

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Q4: Can I cancel or change my order after placing it?  
A: Orders can only be modified or canceled within 12 hours of purchase. Contact us at support@fybrox.com as soon as possible.

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Q5: What is your return policy?  
A: We offer returns within 14 days of delivery. Items must be unused, in original condition. Please read our [Return Policy](/pages/return-policy) for more details.

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Q6: What payment methods do you accept?

A: We accept Visa, MasterCard, American Express, Discover, PayPal, Apple Pay, and Google Pay.

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Q7: How can I contact Fybrox support?  
A:  
- Email: support@fybrox.com  
- Phone: +1 (732) 588-7049
- Live Chat: Available on our website  
- Or click on Contact Us